Payment Information

At PetPulsi, we strive to provide a secure and seamless shopping experience. We accept a variety of payment methods to ensure convenience for our customers. All transactions are processed in USD.

1. ACCEPTED PAYMENT METHODS

Through Shopify Payments, we currently accept the following forms of payment:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
  • Digital Wallets: Apple Pay, Google Pay, and Meta Pay.
  • Shop Pay: Accelerated checkout for Shopify users.

Please note: We do not accept personal checks, money orders, or cash on delivery (COD).

2. PAYMENT SECURITY

Your security is our top priority. We use industry-standard encryption and security protocols to protect your information:

  • SSL Encryption: Our website is equipped with a Secure Sockets Layer (SSL) certificate. This ensures that all data passed between our web server and your browser remains private and integral.
  • PCI Compliance: PetPulsi is hosted on the Shopify platform, which is certified Level 1 PCI DSS compliant. This means we meet all six categories of PCI standards to ensure your credit card data is handled securely.

3. BILLING INFORMATION

Your credit card or payment method will be charged at the time of purchase. Please ensure that your billing information matches the information on file with your financial institution to avoid any delays in processing your order.

4. SALES TAX

Sales tax will be applied to orders as required by applicable state and local laws. The tax amount will be calculated and displayed during the checkout process based on your shipping address.

5. PAYMENT ERRORS

If you experience any issues during the checkout process, please double-check your card details, expiration date, and billing address. If the problem persists, we recommend contacting your bank or trying a different payment method.

6. CONTACT US

If you have any questions or concerns regarding our payment policies, please feel free to reach out to us:

  • Email: support@petpulsi.com.
  • Address: 653 Chapel Ln, Campbell, OH 44405, United States.
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).